ChatGPT Bootcamp:From user to master at work

Developed by AI education experts at the appliedAI Institute for Europe
Learn with real-world workplace scenarios and hands-on practice
Personalised learning path that adapts to your knowledge level

An adaptive learning course for mastering ChatGPT in your daily work.

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This course equips professionals with the practical skills to use ChatGPT effectively, responsibly, and confidently in their daily work. Going beyond basic prompting, learners explore prompt and context engineering techniques, model selection, operational modes, and personalisation features — all grounded in realistic workplace scenarios. Developed by AI education experts at the appliedAI Institute for Europe, the course adapts to each learner's existing knowledge level, making it suitable for a wide range of professionals regardless of role, industry, or technical background.

This course in a nutshell

Time:

Approx. 30mins–5 hours (adaptive — varies depending on learner knowledge level)
Target group:

Professionals who use or plan to use ChatGPT in their daily work. Suitable for any role or industry; no technical background required.
Prior knowledge:

Basic familiarity with ChatGPT or similar AI chat tools is helpful but not required. The course is appropriate for a wide range of learners, ranging from occasional users to those looking to professionalise their workflow.
Format:

Adaptive learning course on the Area9 Rhapsode platform, combining slideshows, multiple choice questions, fill-in-the-blank exercises, matching activities, and scenario-based activities.

After completing the course, you will be able to:

  • Identify when basic prompting is sufficient and when prompt engineering is needed
  • Apply the RTF framework and context engineering techniques to get more relevant ChatGPT outputs
  • Recognise the key risks of using ChatGPT at work and apply appropriate mitigation strategies
  • Evaluate the level of human oversight required for different AI use cases
  • Select the most suitable ChatGPT model and mode for a given work task
  • Distinguish between ChatGPT's selectable and promptable modes and understand their data privacy implications
  • Personalise ChatGPT using custom instructions, memory, Projects, and Custom GPTs
  • Apply strategies for producing high-quality long-form documents with ChatGPT

Syllabus

01 Basics of ChatGPT Capabilities and Prompt Engineering Introduction to how ChatGPT can add value in everyday work tasks. Learners explore when a simple prompt is enough and when a more structured approach is needed. They compare chatting and one-prompt strategies, and identify the types of tasks (for example,text, image, and data) where ChatGPT provides the most value.

02 Effective Prompt and Context Engineering Techniques A practical deep dive into three core prompt engineering techniques, including the RTF (Role–Task–Format) framework for structuring prompts. Learners also discover how context engineering works alongside prompt engineering to produce more tailored, accurate, and relevant results.

03 Responsible and Trustworthy Use of ChatGPT Exploration of the risks involved in using ChatGPT at work, including hallucinations, data privacy, and over-reliance on AI-generated outputs. Learners practise matching AI use cases to appropriate levels of human oversight and identifying which ChatGPT modes are the safest for working with sensitive data.

04 Personalising ChatGPT with Model Selection Overview of the models available in ChatGPT (for example Auto, Thinking, and Instant)and how to choose between them based on task complexity, required depth, and efficiency. Learners match real work scenarios to the most appropriate model.

05 Personalising ChatGPT through Modes & Capabilities Hands-on exploration of ChatGPT's key operational modes: Web Search, Deep Research, Analysis, and Agent Mode. Learners identify which mode fits which type of task, understand the difference between selectable and promptable modes, and consider the data privacy implications of each.

06 Personalising ChatGPT with Customisation Features Introduction to ChatGPT's personalisation toolkit: Custom Instructions, memory settings, Projects, and Custom GPTs. Learners identify which feature best fits different work scenarios and explore best practices for setting up custom instructions that consistently improve output quality.

07 Writing Long and Important Documents with ChatGPT Strategies for tackling the unique challenges of producing substantial, high-stakes written content with ChatGPT. Learners explore common pitfalls, discover practical solutions for maintaining consistency and quality across long documents, and gain an understanding of where human review and iteration remain essential.

Contact us

For more information or to be added to the waiting list, contact us at learn@appliedai-institute.de.